NLM Store Digital Commerce & Warehouse Management Transformation
Designed and developed a complete digital commerce ecosystem for Karnataka's rural products ” integrating eCommerce, Warehouse Management, Mobile Applications, Inventory Automation, Product Digitization, and Digital Marketing into one unified platform.
NLM Store, formerly known as Sanjeevini Mart, is a Karnataka Government initiative built to support Self-Help Groups (SHGs) across the state by giving their locally made products a professional, organized route to market.
The initiative promotes rural livelihoods by helping thousands of SHG producers digitize their catalogues, standardize warehousing, and reach customers through a unified retail and eCommerce experience ” rather than relying on fragmented, manual sales channels.
As part of its digital transformation, NLM Store required a single platform capable of running eCommerce, warehouse operations, and mobile commerce together ” with full visibility across 31 district warehouses statewide.
Formerly Sanjeevini Mart ” rebranded as NLM Store
A Government of Karnataka rural commerce initiative
Supports Self-Help Groups (SHGs) across the state
Promotes and distributes authentic local products
End-to-end digital transformation of retail & warehousing
Client Information
IndustryRetail · Government · Warehouse
LocationKarnataka, India
Project Duration10 Months
Technology StackLaravel
PlatformWeb + Mobile + WMS
Coverage31 District Warehouses
The Challenge
Operating at state scale, without a digital backbone
Before the transformation, NLM Store's operations across 31 districts depended almost entirely on manual processes ” creating friction at every stage, from warehouse floor to storefront.
01
Manual Warehouse Operations
Stock check-in, check-out, and movement were tracked on paper across every district warehouse.
02
No Centralized Inventory
Each warehouse maintained its own records, with no single source of truth for stock levels.
03
No Integrated eCommerce
Products could not be sold online in sync with real warehouse availability.
04
Difficulty Managing District Warehouses
Coordinating 31 separate locations with disconnected systems slowed every decision.
05
Manual Stock Updates
Inventory adjustments were entered by hand, introducing delay and human error.
06
Poor Digital Visibility
Leadership had no real-time view into sales, stock, or warehouse performance.
07
No Mobile Commerce
Customers and field staff had no dedicated app to browse, order, or manage stock on the go.
Our Solution
One unified platform, built module by module
We designed a connected ecosystem where the warehouse, the storefront, and the mobile experience all read from the same live data ” so every product tells the truth about where it is and how much of it exists.
Commerce Layer
eCommerce Platform & Seller Management
A full storefront for NLM's rural products, connected directly to live warehouse stock ” with dedicated tools for onboarding and managing SHG sellers and their catalogues.
A purpose-built WMS covering all 31 district warehouses ” automating stock alerts, barcode generation, and warehouse accounts so every product movement is logged in real time.
Native mobile apps extend the platform to field staff and customers alike ” supporting product browsing, orders, and warehouse check-in/checkout from anywhere.
Over 1,000 products were professionally photographed and catalogued, paired with on-ground training so warehouse and SHG staff could operate the new system with confidence.
Photo DigitizationProduct CatalogueTraining
Key Features
Every function the operation depends on
Built as a single connected system, spanning warehouse floor, back office, and storefront.
Warehouse Dashboard
Real-time visibility into every district warehouse from one screen.
Inventory Management
Track every SKU across all 31 warehouses with a single source of truth.
Product Check-in
Log incoming stock at the warehouse with instant system updates.
Product Checkout
Dispatch stock with automatic inventory deduction and tracking.
Barcode Generation
Auto-generated barcodes for every product entering the system.
Seller Management
Onboard and manage SHG sellers and their product catalogues.
District Warehouses
Full operational coverage across all 31 districts in Karnataka.
Low Stock Alerts
Automated alerts before a warehouse runs short on any product.
Role Based Login
Secure, permissioned access for admins, warehouse staff, and sellers.
Reports
Exportable operational and sales reports across every warehouse.
Analytics
Trend analysis on stock movement, sales, and warehouse performance.
Product Catalogue
A digitized, searchable catalogue of every product on the platform.
Project Highlights
The transformation, in numbers
0
District Coverage
0
Products
0
Products Digitized
Android
Application
iOS
Application
Warehouse
Automation
Integrated
Inventory System
0
Stock Accuracy
Development Process
A disciplined path from discovery to support
Every phase was scoped, validated, and signed off before moving to the next ” reducing risk across a state-wide government rollout.
01
Discovery
02
Requirement Gathering
03
UI / UX
04
Architecture
05
Development
06
Testing
07
UAT
08
Deployment
09
Training
10
Support
Project Gallery
A look inside the platform
Project Outcomes
What changed after go-live
Unified warehouse operations across all 31 districts
Improved inventory visibility for leadership and staff
Centralized product management across the state
Integrated eCommerce with live warehouse stock
Real-time stock tracking across every location
Automated warehouse workflows, replacing paper logs
Mobile accessibility for staff and customers
Better operational efficiency across the network
Project Timeline
From Planning to Statewide Digital Transformation
The NLM Store platform was delivered through a structured, milestone-driven approach. From initial planning and solution architecture to deployment, training, and long-term support, every phase was carefully executed to ensure a scalable, secure, and reliable digital commerce ecosystem.
01
Planning
Business discussions, stakeholder meetings, scope definition, and requirement analysis for the complete digital commerce ecosystem.
Completed02
UI / UX Design
Designed intuitive user experiences and responsive interfaces for the eCommerce platform, WMS, and mobile applications.
Completed03
Architecture
Planned a scalable architecture integrating the eCommerce platform, WMS, inventory sync, and mobile applications.
Completed04
Development
Built the complete solution ” warehouse management, inventory tracking, seller management, barcodes, reporting, and eCommerce integration.
Completed05
Testing
Functional, security, performance, and load testing performed across every module for quality assurance.
Completed06
UAT
Multiple UAT sessions with the NLM team incorporated stakeholder feedback and refined workflows before go-live.
Completed07
Deployment
Rolled out the solution, integrated warehouse operations with eCommerce, and configured every district account.
Completed08
Training
Delivered admin and warehouse staff training with user manuals, demo videos, and operational documentation.
Completed09
Go Live
Monitored performance post-launch, resolved production issues, and optimized workflows for stability.
Completed10
Support
Ongoing maintenance, feature enhancements, performance optimization, and security updates for long-term success.
Completed
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